About Spiritual Care and Education

About Chaplains at BIDMC

Chaplains provide spiritual care to patients and their families. Find our contact information and learn about what chaplains do and when to call below.

How To Contact Us

A chaplain is available 24 hours a day, 7 days a week.

Main number: 617-667-3030
Chaplains’ Office, West Campus: 617-632-8103

For immediate assistance, call the hospital page operator at 617-667-4700 and ask to page the chaplain on call, pager 31069.

Chaplains in the Department of Spiritual Care and Education are in the hospital:

  • 8:00 am – 7:00 pm, Monday through Friday
  • 10:00 am – 5:00 pm, Saturday and Sunday

After hours a chaplain is available for emergencies only. At any hour, the on-call chaplain will triage requests and direct them, when appropriate, to a faith-specific clergyperson (e.g. Catholic priest, rabbi, Imam).

What Chaplains Do

  • Bedside visits during a hospital stay
  • Conversation and prayer before surgery
  • Meditation and prayer
  • Emotional support for families and friends
  • Deep listening
  • Rituals and Sacraments when requested
  • Worship leadership within the medical center
  • Consultation on religious or ethical questions
  • Referral to a spiritual community, when requested, upon discharge
  • Care for your spirit during your physical healing

When to Call a Chaplain (For Patients)

Call a chaplain when you:

  • Are anxious about your or your loved one’s condition
  • Receive bad news
  • Need spiritual encouragement
  • Face difficult decisions
  • Need assistance maintaining a religious observance or tradition while in the hospital (e.g. dietary needs, fasting, Holy Communion)
  • Want someone to pray with you
  • Are struggling with the meaning of your illness
  • Are grieving a loss