Providing Equitable Care Throughout Our Community

A deeply held core value is Beth Israel Deaconess' commitment to providing the highest quality, equitable care to all in our community.


Leading this effort is the Board's Community Benefits Committee and senior administrative and clinical leadership, but it is not their responsibility alone. The success of our community benefits efforts to improve the health status of underserved communities lies in the integration of this value and dedication into the very fabric of the medical center's culture, policies, procedures and programs. This orientation is reflected in how we provide care at the medical center and in affiliated practices in urban neighborhoods and rural areas.

Providing direction for our collective commitment and effort are the Community Benefits Guiding Principles adopted by a broad-based constituency of the Board, senior leadership and staff.

BIDMC is committed to improving the health and well-being of residents throughout its Community Benefits service area. Through its Community Benefits Department, BIDMC will work in collaboration with the area’s key community health stakeholders and residents to address the needs and priorities identified by this assessment.

The 2016 Community Health Needs Assessment (CHNA) and the Community Health Implementation Plan (CHIP) were approved by the Board of Directors on September 20, 2016. These are the culmination of ten months of work and were borne largely out of BIDMC’s commitment to better understand and address the health-related needs of those living in its Community Benefits service area. Employing a three phase process that included qualitative and quantitative data collection, community forums, and interviews with key stakeholder the CHNA was completed in close collaboration with BIDMC’s staff, BIDMC’s Community Benefits Committee, and a broad range of public health and community partners, including BIDMC’s Community Care Alliance. The CHNA and corresponding CHIP ensure that BIDMC’s Community Benefits program is carefully aligned with and responsive to the needs of those throughout its Community Benefits service area, particularly the communities and population segments most at-risk. BIDMC’s Community Health Implementation Plan’s four priorities include Social Determinants of Health and Health Risk Factors, Chronic Disease Management, Behavioral Health and Access to Care.

For questions or comments on BIDMC’s Community Benefits Program, Community Health Needs Assessment or Community Health Implementation Plan, please contact:

Nancy Kasen
Director, Community Benefits
Beth Israel Deaconess Medical Center
330 Brookline Ave.
Boston, MA 02215
Phone: 617-667-2602
Fax: 617-975-5475
nikasen@bidmc.harvard.edu