Meet Our ICU Care Team & Leadership
ICU Care Team
Our ICU team is made up of a number of dedicated specialists who will
provide you or your loved one with patient- and family-centered care.
Doctors specially trained in the care of seriously ill patients. Intensivists have received advanced training in intensive care medicine after completing their training in several primary specialties, including anesthesia, emergency medicine, internal medicine, surgery and neurology.
Surgical Attendings (in all surgical ICUs):
Surgeons overseeing a patient's needs related to a completed or
Nurse Practitioners/Physician Assistants:
Specially-trained personnel with advanced degrees who work closely with
intensivists on clinical care.
Interns, Residents or Fellows:
Doctors who have graduated from medical school and at different levels
of specialty training at BIDMC.
Registered nurses who are assigned to one or two patients at a time and
carry out much of the hour-to-hour care.
Patient Care Technicians:
Personnel who assist nurses and help patients with everyday care, like
bathing and hygiene. May be responsible for answering call lights when
patients or families need assistance.
Specially-trained clinicians with expertise in medication management
who work with doctors and nurses to decide on the best medication
choices for patients. Available to answer any questions you may have on
ICU personnel who specialize in caring for patients with breathing
problems and help monitor and support patients on ventilators.
Licensed social workers with expertise in health and mental health who
are available to help patients and families cope with the many issues
that arise when illness or injury occurs. Social workers can also help
you find local resources, like places to eat or stay during your loved
one's hospital stay.
Registered nurses who specialize in helping patients and families make
plans for continued recovery and care after discharge from the medical
center. Case managers can also answer any questions you may have about
insurance and healthcare costs.
Pastoral Care Staff:
Hospital-based clergy who visit patients routinely to provide religious
support; will be happy to contact clergy from any denomination (or your
local clergy) upon request.
Unit Coordinator/Unit Assistant:
Often the first person you will see upon entering the ICU, the unit
coordinator sits at the front desk, answers the telephones, and allows
visitors in to the ICU; also handles many administrative duties in the
Each ICU is managed by a Physician Director and a Nurse Manager. Please
feel free to contact any leadership team member with questions or feedback.
If you would like to give feedback but do not feel comfortable speaking to
our physicians or nurse managers, please call Patient Relations at 617-975-9750.
Cardiac Intensive Care Unit Director
Dhruv S. Kazi, MD, MSc, MS
Nurse Manager, Coronary Care Unit
Pamela Browall, RN, MS
For ICU Patients & Families
Learn more about MyICU, a communication tool designed for ICU patients and their families.
Patient and Family Engagement Program Seeks To Improve Our Diversity and Inclusion
In order to ensure that our advisory councils are representative of the diverse patient population at BIDMC, we are seeking Patient and Family Advisor applicants representing African American, Asian American, Latino, Muslim, LGBTQ, veteran, and other minority communities.