Patient and Visitor Information

Resources for Patients & Visitors

Valuable information on visiting a loved one, preparing for your own hospital visit, convenient amenities, online bill paying and more

A visit to a hospital can be a stressful time for a patient or a family member. Here are some resources to help you make the most of your visit to BIDMC—from visiting hours and parking to leading edge tools to improve communicate between you and your care team.



Visiting a Patient

Read our guidelines for visitors and learn about other resources available to help you share some time with your loved one—a vital part of the healing process.


Visiting BIDMC

Check out these resources to help you get to BIDMC and find your way around while you’re here.


Patient Information

Get important information you’ll need to know before, during and after your hospital visit, including online bill paying and accessing your medical records.


Adult ICU

Learn about our intensive care units, and our unique tools to communicate with your care team.



Here are some services to make your visit more convenient, including shopping, dining, ATMs, WiFi and even short-term housing.

New Inpatient Building Map

New Inpatient Building

We are planning to build a new inpatient building to better serve our patients and better support our caregivers.