About Our Safe Care Promise
At Beth Israel Deaconess Medical Center, we understand that you may have had limited access to health care due to COVID-19, and that you may have questions about returning to our hospital or one of our urgent care centers, primary care or specialty care practices.
As we have proudly served on the frontlines of the COVID-19 pandemic, we have also been safely caring for many patients without COVID-19 in need of emergency or urgent care.
To ensure we could care for all our patients as soon as possible, we have been preparing to safely welcome you back for the routine and preventive in-person services you need to stay healthy, and have expanded our virtual care options.
BILH Safe Care
As part of Beth Israel Lahey Health, our Safe Care plan combines new processes, standards and technologies to ensure your safety when you visit for routine care, consultations, screenings, procedures, surgeries or any other medical need. Our safety measures meet or exceed guidelines issued by the Centers for Disease Control and Prevention (CDC) and the Massachusetts Department of Public Health (DPH) with respect to patient safety, workforce safety, personal protective equipment (PPE) and infection control.
Here are some of the steps we're taking to protect our patients and staff.Download a copy of our safety measures