Classes & Events
Receive the support you need and learn helpful skills with health events, classes and educational programs at BIDMC.
Patients & Visitors
Find the information you need for your inpatient stay or outpatient visit
Find the Right Care and Support at BIDMC
At Beth Israel Deaconess Medical Center (BIDMC), we never forget that before patients are patients, they are people. This is why we are passionate about caring for patients like they are family. Our commitment to quality and safety ensures you can feel confident in the care you receive at BIDMC.
Know Where to Receive Care
The severity of your condition will determine whether you should make a trip to your primary care provider, urgent care or the emergency room. We’ll help you decide where you should go to make sure you are receiving the most appropriate care.
Your Stay at BIDMC
Whether you'll be here for the day or staying for recovery, a good experience starts with being prepared. At BIDMC, we want to help you plan your care. If you will spending the spending the night, you and your family may want to learn more about what to expect before, during and after your stay.
Billing & Financial Services
We understand that paying for your care can be stressful. Visit billing and financial services to learn about our billing policies, pay your bills, get answers to insurance-related questions and more.
More Information for Patients & Visitors
Patient Support Services
BIDMC offers a variety of services to support patients and their families, including:
- Advance Directives: Compassionate, patient-appropriate care for those who are very sick or near the end of their lives.
- Health Care Proxy: Learn how to name a health care proxy who will faithfully execute your wishes in the event you are no longer able to.
- Case Management: Our case managers help patients make plans for continued care after discharge.
- Ethics Consult: The Cheng Tsui Ethics Program assists patient and families navigating difficult health care decisions.
- Language Assistance & Interpreter Services: Interpreter support for dozens of languages to ensure your voice is heard.
- Medical Records: You have the right to access your medical records at any time.
- Patient Rights & Responsibilities: Learn about your rights and responsibilities as a patient at BIDMC.
- Social Work Services: Support for patients and families to help navigate the challenges that may arise when illness or injury occurs
- Spiritual Care: Chaplains provide a variety of spiritual services to people of all faith traditions.
Amenities at BIDMC
We want patients and their families to feel as comfortable in our care as possible. Our facilities feature a variety of amenities including dining options and gift shop locations.
ATM Locations
- Bank of America - Rosenberg lobby (West Campus); Shapiro building lobby and Feldberg 2nd floor (East Campus)
- Alpha Credit Union - Farr building basement, near cafeteria (West Campus)
Public Wi-Fi
We provide free guest wireless internet access in all of our public lobby areas.
DAISY Award Nomination
We are proud to participate in the DAISY Foundation's nurse recognition program, honoring nurses who combine excellent care and compassion for our patients. These individuals embody professional practice, skill and compassionate care.
Patients, visitors, or colleagues can nominate an extraordinary BIDMC nurse for the DAISY Award. If you received exceptional care from a nurse or nursing team, consider nominating them for a DAISY award.
