Discrimination is Against the Law
Beth Israel Deaconess Medical Center (BIDMC) complies with applicable
federal and state civil rights laws
and does not discriminate on the basis of your race, color, national
origin, citizenship, alienage, religion, creed, sex, sexual orientation,
gender identity, age, disability, or any other status protected by
BIDMC provides free aids and services to people with disabilities to
communicate effectively with us, such as qualified sign language
interpreters and written information in other formats.
BIDMC also provides free language assistance services, including oral
interpretation and translated materials, to people whose primary language
is not English and who have limited ability to read, write, speak, or
understand English. Staffed language services include:
American Sign Language
If you need these services, please call 617-667-4423.
If you believe that BIDMC has failed to provide these services or
discriminated in another way on the basis of race, color, national origin,
citizenship, alienage, religion, creed, sex, sexual orientation, gender
identity, age or disability, you may file a grievance with:
Office of Patient Relations
Silverman Institute for Health Care Quality & Safety
Beth Israel Deaconess Medical Center
330 Brookline Avenue
Boston, MA 02215
If you need help filing a grievance, a Patient Relations Representative is
available to help you.
You can also file a civil rights complaint with the U.S. Department of
Health and Human Services Office for Civil Rights through mail, phone, or
US Department of Health and Human Services
Centralized Case Management Operations
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201