Outpatient Physical and Occupational Therapy in Lexington
At BIDMC – Lexington, our Rehabilitation Services team provides expert physical and occupational therapy for adolescents through older adults. We treat a variety of conditions — from sports injuries and post-surgical recovery to gait, balance, and chronic pain issues—always with a personalized, goal-oriented approach.
Our team is composed entirely of licensed therapists committed to delivering respectful, hands-on care tailored to your needs.
Appointments & Referrals
To schedule an initial Physical or Occupational Therapy appointment, please call 781-528-2510 or email us.
- Please arrive 15 minutes early for your first appointment.
- Copayments are due at check-in and can be paid by credit card only.
- New patients should complete a health status questionnaire in advance and bring it with them.
Insurance Referrals
- Please check with your insurance provider to determine if a referral or authorization is required.
- If a referral is needed and not received by the time of your visit, you may be asked to sign a waiver to proceed with care.
Current Patients
Follow-up appointments can be booked through MyBILH Chart using our self-scheduling tool.
Clinic Hours
- Phones answered: Monday – Friday, 8:30 am - 5:00 pm
- We are closed on weekends and all major holidays, including: Martin Luther King Jr. Day, Presidents' Day, Patriots' Day, and Columbus Day.
Location & Wayfinding
First floor, to the right of the main reception desk.
Preparing for Your Visit
During Your First Appointment
You'll receive a thorough evaluation and work with your therapist to build a customized treatment plan based on your goals.
What To Wear
- Back/Lower Extremity Patients: Wear or bring shorts or loose-fitting pants.
- Neck/Shoulder Patients: Wear a tank top, sports bra, or use a provided hospital gown.
What To Bring
- A physician's prescription/order for therapy
- If your provider hasn't submitted it through the BIDMC system, bring a written order or have it faxed to 781-528-2570.
- A current list of medications
Meet Our Rehabilitation Team
Meet our experienced team of licensed therapists, dedicated to providing personalized, hands-on care to help you reach your recovery goals.
Katherine Bragg
Katherine received her Doctorate of Physical Therapy from Simmons University in Boston Massachusetts in 2017. Before that, she attended University of New England in Biddeford, Maine to receive her Bachelors of Applied Exercise Science. Her clinical interests include those with neurologic and musculoskeletal diagnosis, and in 2019 she received her orthopedic clinical specialty certification. She has worked both as an outpatient and inpatient physical therapist for BIDMC for the past year, giving her a background in most patient populations. Outside of work, she enjoys being active outdoors including participating in soccer, hiking/camping, and snowboarding, she also appreciates baking and cooking, while always looking for a new recipe.
Heidi Brincklow, PT
Heidi graduated from Northeastern University with a Bachelor’s of Science Degree in Physical Therapy in 1993. Out of college she began working in outpatient orthopedics. Most of her career has been in outpatient Sports Medicine Rehabilitation. Heidi has worked with youth sports teams in education, stretching, and injury prevention. She has participated in prescreening sports physicals for Middle School thru High School students. She has special interests in shoulders, knees, and ankles. She has completed continuing education course work on manual therapy for shoulders, hip, ankle, lumbar, and sacroiliac joint dysfunctions.
Heather Broglio, PT OCS
Heather has been practicing physical therapy since her graduation from the University Mass Lowell in 1989. In 1999 after completing a year-long residency at the Institute of Orthopedic Manual Therapy her career has been focused on incorporating manual therapy techniques into her treatment. These skills and special interest in sports and personal training has allowed her to excel at guiding her patients back to their sport. She is a Clinical Specialist in Orthopedics in our clinic after becoming Board Certified in 2007. She has been active in athletics her whole life and still plays organized soccer. Since the COVID-19 pandemic, she has been part of the long COVID multidisciplinary team at BIDMC specializing in long COVID rehabilitation.
Jason Chandler, PT
Jason graduated with his Doctorate of Physical Therapy from Boston University in 2022 and completed a 1 year fellowship program from the Institute of Orthopedic Manual Therapy in 2023. He's always been interested in the biology behind the human body, and in particular how it applies to pain, movement, and their relationship to everyday function. Jason has experienced physical therapy rehabilitation as a patient himself over the course of several injuries sustained during playing organized sports and participating in his various outdoor hobbies, and likes to apply this perspective to his own care in order to get patients up, moving around, and back to what they love to do as quickly as possible.
Judith Criscitiello, OTL/R, CHT
Judy has been practicing as an OT since her graduation from the University of New Hampshire in 1989. She became a Certified Hand Therapist in 1995, which requires participation in extensive ongoing clinical training. Her professional interests include treatment of trauma, post-surgical, and overuse injuries. She enjoys fostering understanding through patient education, and incorporates a holistic approach to the management of injuries and pain. As a violinist, she also has an interest in working with musicians and has presented to the Boston Symphony Orchestra and New England Conservatory on injury prevention and management. Judy’s personal interests include yoga, outdoor/nature activities, playing violin/fiddle, cooking, and spending time with her family.
Johanna Guarino, PT OCS
Johanna is a Lead for Physical Therapy at BIDMC – Lexington. She has been a practicing physical therapist since graduating with her Bachelor of Science degree from the University of Massachusetts, Lowell in 1989. In 1999, Johanna completed a year-long residency and received a Certificate from the Institute of Orthopedic Manual Therapy. In 2007, she received a certification as an Orthopedic Clinical Specialist which she recently recertified. Johanna also has been a teaching assistant at Boston University.
Paul Livolsi, PT, DPTh
Paul received his Master’s Degree in Physical Therapy in 1997 from University of Massachusetts - Lowell and then received his Doctorate degree in 2005. He has been practicing since 1998. His clinical interests include: Orthopedics, Manual Therapy, and Musculoskeletal Exercise Program Development. His experience extends from VA Healthcare System to private practice and now hospital-based community health center. Paul has been an active participant in clinical education for BIDMC system for students from the surrounding clinical institutions.
Noreen Straughn, OTL/R, CHT
Noreen is a Lead for Occupational Therapy at BIDMC – Lexington. She graduated from the Occupational Therapy program at Tufts University in 1988. Noreen has been an Occupational Therapist on BIDMC’s Hand Service since 1989. She worked in Boston for 10 years beginning with inpatient orthopedics and then becoming the Outpatient Clinical Coordinator. She has been the lead therapist at BIDMC – Lexington since 2000 and is a Certified Hand Therapist. Noreen specializes in post-operative hand rehabilitation and treatment of repetitive strain injuries, including trauma. Noreen’s personal interests include biking, gardening, and cooking.