Beth Israel Lahey Health Primary Care – Waltham Family Medicine

Board-Certified in Family Medicine

Medical School: Boston University School of Medicine, Boston, MA

Internship & Residency: UMass Memorial Medical Center, Worcester, MA

Learn more about Dr. Hackett.

Board-Certified in Family Medicine

Medical School: University of Kansas School of Medicine, Kansas City, KS

Internship & Residency: University of Iowa Hospitals and Clinics, Iowa City, IA

Learn more about Dr. Robinson.

Education: Master of Science in Nursing University of Massachusetts, Worcester, MA

Services Offered:

Bringing a new baby home is a joyful but overwhelming experience. As family healthcare providers, we respect how busy parents are once arriving home from the hospital. We provide at home visits to patients in Waltham and the surrounding communities.

Visit 1 – First Check, 1-3 days after leaving the hospital

• Weight/growth assessment
• Recommendations on feeding, sleeping, diaper checks, fevers, and what to look forward to
• Follow-up blood work (if necessary)
• Parent counseling and advice as needed

Visit 2 – Second Check, 1-2 weeks after leaving the hospital

• Weight/growth assessment
• Feeding, diaper monitoring, and support

Visit 3 – Third Check, 4-5 weeks after leaving the hospital

• Weight/growth assessment
• Advise on what to expect at upcoming immunization and 2 month well child visit in the office

Handouts and advice on your newborn and what to anticipate are provided during these home visits. The health of the whole family is important to us. If family members are Beth Israel Lahey Health Primary Care – Waltham Family Medicine patients as well, services such as blood pressure checks, immunizations, and counseling can also be provided during these visits.

MySite is a secure way for patients 18 years of age and older to communicate with their primary care providers.

The MySite patient portal allows you to:

• Request prescription renewals
• Request insurance referrals
• Review test results
• View your personal health record
• Securely message your physician and office staff
• Request appointments
• Pay your bill
• Update basic patient information prior to appointment
• Access to online library of health resources

MySite

If you feel you need to see a specialist and have not discussed the referral with your primary care provider (PCP), please first call your PCP, as they may need to see you prior to referring you to the specialist. Please note the following responsibilities are managed in the practice:

• Assistance scheduling appointments
• Radiology prior authorizations
• Behavioral health referrals
• Prescription requests and refills

Please call 617-754-1150 to have your insurance referrals processed for specialty care.

Referral requests for specialty care must be submitted a minimum of seven (7) days prior to your appointment to allow for processing, unless the visit is scheduled within seven days of the appointment.

For continuity of care, and the best coordination of care among your providers, your primary care provider will refer you to a Beth Israel Lahey Health specialist. There are important benefits when you see specialists within the Beth Israel Lahey Health system:

• Your physicians will have secure access to a shared medical records system.
• Beth Israel Lahey Health Hospitals offer award-winning quality of care and patient safety.
• It enhances opportunities for us to collaborate and coordinate your care among specialists.
• Many patients tell us they receive better care when they see a Beth Israel Lahey Health specialist because the communication between the PCP and the specialist is faster and smoother.
• Medical research suggests that patients having care coordinated within an integrated system of care may have better outcomes.

Many Beth Israel Lahey Health specialists are instructors at Harvard Medical School.

Our After Hours Clinic is available to patients who are under the care of a BILH primary care physician (PCP). The After Hours Clinic provides urgent care for patients who are unable to see their primary care physician during regular office hours. The After Hours Clinic is staffed by Beth Israel Lahey Health Primary Care providers who will share the details of your visit with your primary care physician.

The After Hours Clinic is located at Beth Israel Deaconess Hospital–Needham, giving patients instant access to hospital services including laboratory, radiology and the emergency department. There is plenty of free parking available. The After Hours Clinic is easily accessible through the Main Entrance of the hospital at 148 Chestnut Street in Needham.

Please call 781-453-3765 for an appointment with the After Hours Clinic.

After Hours Clinic Office Hours

After Hours Clinic Contact Information

After Hours Clinic
Beth Israel Deaconess Hospital–Needham
148 Chestnut Street
1st Floor, Main Entrance
Needham, MA 02492
P: 781-453-3765
Please call for an After Hours Clinic appointment.