Beth Israel Deaconess HealthCare - Chestnut Hill Square

Patients can manage their health care any time of day or night using PatientSite on a home computer, tablet or smart phone (no additional app required). PatientSite offers patients a secure, confidential website to view medical records and email physicians.

Find what you need:

• Test results such as laboratory tests, X-rays, and EKGs*

*At the discretion of the physician

• Past visits and upcoming appointments
• Current medications and allergies
• Immunizations and dates
• Patient education links
• Visit summaries

Take the next steps:

• Email your clinicians or their offices
• Request a prescription or referral
• Make choices about appointment reminders

To pay your Beth Israel Deaconess HealthCare bill online (for Beth Israel Deaconess HealthCare primary care practices only) click here.

If you feel you need to see a specialist and have not discussed the referral with your primary care provider (PCP), please first call your PCP, as they may need to see you prior to referring you to the specialist. Please note the following responsibilities are managed in the practice:

• Assistance scheduling appointments
• Radiology prior authorizations
• Behavioral health referrals
• Prescription requests and refills

Please call 617-754-0550 to have your insurance referrals processed for specialty care. Existing patients may use PatientSite to request specialist referrals or have prescription refills sent.

Referral requests for specialty care must be submitted a minimum of seven (7) days prior to your appointment to allow for processing, unless the visit is scheduled within seven days of the appointment.

For continuity of care, and the best coordination of care amongst your providers, your primary care provider will refer you to a Beth Israel Deaconess Medical Center specialist. There are important benefits when you see specialists within the Beth Israel Deaconess system:

• Your physicians will have secure access to a shared medical records system.
• Beth Israel Deaconess Hospitals offer award-winning quality of care and patient safety.
• It enhances opportunities for us to collaborate and coordinate your care among specialists.
• Many patients tell us they receive better care when they see a Beth Israel Deaconess specialist because the communication between the PCP and the specialist is faster and smoother.
• Medical research suggests that patients having care coordinated within an integrated system of care may have better outcomes.

Many Beth Israel Deaconess specialists are instructors at Harvard Medical School.

The Beth Israel Deaconess HealthCare (BIDHC) After Hours Clinic is available to patients who are under the care of a BIDHC primary care physician (PCP). The After Hours Clinic provides urgent care for patients who are unable to see their primary care physician during regular office hours. The BIDHC After Hours Clinic is staffed by Beth Israel Deaconess HealthCare providers who will share the details of your visit with your primary care physician.

The After Hours Clinic is located at Beth Israel Deaconess Hospital-Needham, giving patients instant access to hospital services including laboratory, radiology and the emergency department. There is plenty of free parking available. The After Hours Clinic is easily accessible through the Main Entrance of the hospital at 148 Chestnut Street in Needham.

Please call 781-453-3765 for an appointment with the After Hours Clinic.

BIDHC-After Hours Clinic Office Hours

BIDHC-After Hours Clinic Contact Information

Beth Israel Deaconess HealthCare-After Hours Clinic
Beth Israel Deaconess Hospital-Needham
148 Chestnut Street
1st Floor, Main Entrance
Needham, MA 02492

P: 781-453-3765
Please call for an After Hours Clinic appointment.