Radiology Programs & Services

Appointment Scheduling 
617-754-9500, 8:00 am - 6:00 pm

Questions About Your Exam
617-667-2515, 8:00 am - 6:00 pm

When you call to schedule your exam, we will ask you for:

• Your BIDMC record number or Social Security number
• What type of exam you need to schedule
• A referral from your physician
• We will also give you any applicable information about preparing for your exam and where to go.

To receive a CD or film copies of exam images, please follow these steps:

1. Call 617-754-2538 or email the Image Archive Staff. Please provide your name. MRN if available, date of birth, date and type of study, and a completed Medical Images Release Form if you need your imaging sent out. With 48 hours’ notice, we can either create a CD or print a film for you.
2. Click here for the Medical Images Release Form.
3. Fax the completed form to 617-667-7806 or mail it to:
   Beth Israel Deaconess Medical Center
   X-Ray Library 
   4th Floor Shapiro Building 
   330 Brookline Ave. 
   Boston, MA 02215

You may pick up your film or CD at this same location between 8:00 am and 6:00 pm, Monday to Friday. The Shapiro Center is located at the corner of Brookline Ave. and Longwood Ave. To protect your privacy, please be sure to bring a picture ID when you pick up your CD/films. If anyone else picks up your CD/film for you, please be sure to give him or her your written authorization to release your information to him/her.

If you would like us to send a copy of your study to a physician outside the Beth Israel Deaconess, we will need a signed release from you along with the study you would like sent and the receiving doctor's name and address. You can fax us that signed release form to the fax number listed above. Please allow us plenty of time to send your films. Generally, it can take up to 10 business days for your doctor to receive them.

Any Costs?

Currently the first set of films is provided at no cost to you. Any subsequent study is $8 per sheet. There is no charge for CDs and, of course, online access for your physician is always free.

To Make a Referral

All referring physicians must:

• Provide information to the patient about the exam being ordered.
• Complete the necessary order for the exam: fax, mail, or place the order in our computer system.
• Order blood work and provide pre-medication criteria and prescriptions if necessary, depending on the exam.

To Request Images

If you are a physician seeking copies of the images for your patient, please sign and submit any appropriate release form.