Trying to Locate a Friend or Loved One?


If you are trying to locate someone who may have been brought to the BIDMC Emergency Room, call 617-754-2400.

Getting Here

The Emergency Room is located on the WEST CAMPUS of BIDMC at 190 Pilgrim Rd on the Corner of Francis Street.

Visitors to the Emergency Department should park at one of the visitor parking garages on the West Campus. Please note, the garages are both a short walk to the Emergency Room.

  • Pilgrim Road garage directions
  • 110 Francis Street/Lowry Building garage directions

To locate someone who may have been brought to the BIDMC Emergency Room, call 617-754-2400.

Other Locations

Beth Israel Deaconess offers state-of-the-art emergency care at its three community hospitals, staffed by the same specially-trained, board certified emergency medicine physicians as its Boston hospital. Waiting times at BID community hospitals are often much shorter and parking is free.

Beth Israel Deaconess also operates urgent care centers for non-life-threatening injuries and illnesses.