The Joint Commission, an organization that accredits hospitals in America,
completed its triennial survey of BIDMC in May 2016. Surveyors spent
several days reviewing BIDMC's systems, processes and structures which are
essential to delivering the highest quality of care for our patients within
a safe environment.
Throughout the accreditation visit the surveyors were complimentary of the
hospital in general, as well as the dedication and compassion of our staff.
They acknowledged the design and meaningful systems that support quality
and safety at BIDMC for our patients, our staff and our environment.
The Joint Commission’s survey team provided BIDMC with a short list of
recommendations for improvement. In response and consistent with BIDMC's
practice and commitment to continuous improvement and transparency, action
teams from across the organization engaged in process redesigns, policy
revisions, and staff education to ensure improved quality of care and a
safe environment that meets Joint Commission standards as well as BIDMC's
own high expectations for our patients, our staff, and our visitors.
In summary, teams have worked over the past few months to address the
Joint Commission Domain
Care of the Patient / Patient Rights
Clarity in communication for prescribing and
Capture of documentation which accurately reflects a
patient's care and treatment.
Processes for Food services and Interpreter services.
Policy for clarifications to record consent for
Environment of Care / Life Safety
Environmental safety risks and fire hazard mitigation
Processes for ongoing maintenance of medical equipment.
Reduction in risk of infection associated with medical
Processes for orienting staff and assessing competency.
To read the full Joint Commission Accreditation Report
For information about how to contact The Joint Commission