Appointments at the Cheng-Tsui Integrated Health Center 


Before Your Visit

Before you see one of our providers, we must have written confirmation from your PCP or referring physician that you are medically suitable for treatment at the CHENG-TSUI Integrated Health Center. Once you contact us to schedule an appointment, we will contact your physician for our Clinician Order Form.

Our trained providers will review your medical record and contact your physician if needed to understand your medical history and ensure your complete care and safety.

During Your Visit

Our providers will create a personalized integrative plan based on your health care needs.

After Your Visit

Your provider(s) will monitor your progress in your medical record so your BIDMC-affiliated primary care physician will have access to your treatment plan.

Cancellation & 'No Show' Policy

If you must cancel or change your appointment, please call 617-278-8050 or email integratedhealth@bidmc.org at least 24 hours prior to your scheduled appointment time. This allows us to offer your appointment to another patient.

If you cancel your appointment on the same day or fail to keep your scheduled appointment twice within a 30 day period, we will be unable to schedule future appointments.

Thank you for your understanding and consideration.

*Patients must have a BIDMC medical record number to be eligible for our services.
To receive a BIDMC medical record number, please call 617-754-8240.