As a part of our efforts to make care more patient and family centered, Beth Israel Deaconess Medical Center (BIDMC) created a Hospital-Wide Advisory Council in September 2010.
What is the mission of the council?
The mission of the BIDMC Patient/Family Advisory Council is to ensure that
patients and their families come first and are consistently treated with
respect, compassion, and the highest quality of care in all aspects of the
It will accomplish this by actively collaborating with BIDMC leadership to
ensure that the diverse voices of patients/families are included in all
aspects of care, generating advice that leads to tangible changes in the
Who is eligible to join the council?
BIDMC seeks patients and family members that have received care at the
medical center in the last two years. This may have been through outpatient
services, through an inpatient stay or both. We believe that this group
should reflect the diversity of our patient population and the broad range
of services provided at BIDMC.
What are the areas of focus?
Members of this council offer input on issues that affect patient care
throughout the hospital. Topics for discussion are priorities brought
forward by the council, as well as projects brought by staff seeking
patient and family feedback.
Issues for discussion have included:
Preparing patients for discharge and reducing readmissions
Patient and family arrival on the day of surgery
Patient information and education materials
Strengthening coordination of care among providers
The patient and family perspective on BIDMC's CEO search
Initiatives in the Emergency Department
BIDMC's support services and improvements to food services
The ideal healing environment
Models to improve communication between patients, families and their
What is the commitment?
The council meets six times a year on a bi-monthly basis. Members are asked
to commit to a two year term. Evening meetings are approximately two hours
Do you provide food and parking?
We provide parking vouchers and food during mealtimes for meetings at
How do I apply?
complete an application
and select the Hospital-Wide Advisory Council when answering the last
Who do I contact for more information?
For more information or questions, please contact Patient and Family
Engagement in the Social Work Department at 617-667-3421.
Patient and Family Engagement Program seeks to Improve our Diversity and Inclusion:
In order to ensure that our advisory councils are representative of the diverse patient population at BIDMC, we are seeking applicants representing African American, Asian American, Latino, Muslim, LGBTQ, veteran, and other minority communities.
Last Updated: March 10, 2014