Physician, Say You're Sorry
BIDMC physicians Tom Delbanco and Sigall Bell explored the question of why is it so hard for clinicians to apologize in a New England Journal of Medicine "Perspective" more than a year ago.
That work was, in turn, a follow-up on "When Things Go Wrong," a film created by Delbanco with the assistance of CRICO/RMF, the insurance and risk management arm of Harvard Medical School.
Today, the two come together in one in the form of a video op-ed on the newyorktimes.com, a production entitled "Physician, Say You're Sorry."
Please take a look.