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Janice D. Walker, RN, MBA

Research Concentrations 

• Patients' Perspective on Quality of Care
• Health Information Technology
• Patient Engagement

Contact Information


Professional Biography

View Ms. Walker's  CV  

View Ms. Walker's publication history at PubMed Author Search

View Ms. Walker's professional research networking profile at Harvard Catalyst

Jan Walker joined the Division's faculty in 2007 as a research associate. Her principal research interests lie in the development and evaluation of innovative processes that utilize patient feedback and information technology to improve care. She and Tom Delbanco are co-Principal Investigators of "OpenNotes," a series of multi-site grants from the Robert Wood Johnson Foundation which have explored the impact of making clinicians’ narrative notes easily available to patients.  She is a co-investigator on a project evaluating how open notes may reduce errors and enhance patient safety, and on a grant in the Division of Clinical Informatics using collaborative IT tools to address needs of elders and their families. Ms. Walker serves as an Assistant Professor of Medicine at Harvard Medical School.


Current Research Support

Research Grant #71082, Robert Wood Johnson Foundation, 2013-2015 OpenNotes: Supporting expansion of the practice of giving patients access to physicians’ medical notes (phase 5).

The major goal of this phase is to convince enough providers to implement open notes that we reach a tipping point, leading open notes to become a national standard of care.
Role: Co-Principal Investigator

Research Grant, CRICO/RMF, 2013-2015
Transparency through open notes: Sharing visit notes to decrease diagnostic error and enhance patient safety.
The objectives are to assess the potential for patients’ online access to clinician notes to decrease diagnostic error and improve patient safety.
Role: Co-Investigator

Research grant 1R01HS021495-01A1, Agency for Healthcare Research & Quality, 2013-2018
InfoSAGE: Information sharing across generations and environments.
The objectives are to identify information needs of elders and their families, and to develop and evaluate an online environment to support needed communication.
Role: Co-Investigatorr

Selected Peer-Reviewed Publications

1. Walker J, Pan E, Johnston D, Adler-Milstein J, Bates DW, Middleton B. The value of health care information exchange and interoperability. Health Aff (Millwood) 2005 Jan-Jun; Suppl Web Exclusives: W5-10-W5-18.

2. Walker J, Hannibal K, Johnson ML, Davis RB, Forrow L. Health professional students in community service: insights from trainees and their mentors. J Health Care Poor Underserved 2010; 21 (2010):1292-1303.

3. Walker J, Leveille SG, Ngo L, Vodicka E, Darer JD, Dhanireddy S, Elmore JG, Feldman HF, Lichtenfeld MJ, Oster N, Ralston JD, Ross SE, Delbanco T.  Inviting patients to read their doctors' notes: Doctors and patients look ahead.  Ann Intern Med; 2011;155:811-819.

4. Delbanco T*, Walker J* (co-first), Bell SK, Darer JD, Elmore JG, Farag N, Feldman HJ, Mejilla R, Ngo L, Ralston JD, Ross SE, Trivedi N, Vodicka E, Leveille SG.  Inviting patients to read their doctors’ notes: A year’s experience and a look ahead. Ann Intern Med 2012; 157:461-470.

5. Walker J, Delbanco T.  Interval examination: Moving toward open notes.  J Gen Int Med 2013; 28(7):965–9..