Quality and Safety Improvements at Work
Quality and Safety Improvements at Work
In December of 2007, the Board of Directors of BIDMC formally voted to support two audacious, long-term goals for improving the quality and safety of care for our patients.
- The first is to eliminate preventable harm by January 1, 2012.
- The second is to achieve patient satisfaction that places us among the top 2% of hospitals, also by January 2012.
These are not easy goals. Achieving this degree of excellence requires the ability to continuously evaluate performance, implement needed changes, and evaluate again – in multiple small ways and across all departments and disciplines.
In preparation for the First Annual Silverman Symposium for Quality and Safety held in April, 2008 staff from across BIDMC were invited to summarize their improvement work in a standardized format that captures the essence of the project in a single page.
One cannot help but be impressed with the variety of problems, approaches, and solutions represented by these project summaries. It is especially important to realize that while BIDMC has a small staff of quality improvement professionals to facilitate projects, the vast majority of the work occurs by health care workers dedicating special time and effort to create positive change. It is this dedication and innovation that allows us to be audacious in our goals for the future, and confident of our success.
The following collection demonstrates that BIDMC is a place where evaluation and improvement occurs every day. Click here to see BIDMC’s Celebrating Quality and Safety at Work April, 2008.
Last updated: April 22, 2008
