beth israel deaconess medical center a harvard medical school teaching hospital

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Accessibility

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International Symbol of AccessBeth Israel Deaconess Medical Center (BIDMC) is committed to making our facilities and medical services accessible in a welcoming environment for all. We are conveniently located near public transportation and provide accessible parking and shuttle services.

MBTA bus and train stops, accessible parking and shuttle stops and locations for telecommunications devices for the deaf are labeled on our campus map and printable campus maps.


Parking

Accessible parking spaces are available in all four of the Medical Center's parking garages (Lowry, Pilgrim, Shapiro and Feldberg). However, only the Shapiro Parking Garage has Hi-Top Van Accessible parking spaces. There are additional Hi-Top Van Accessible parking spaces available on both the East and West Campuses in close proximity to the building entrances. Accessible parking is labeled on our campus map and printable campus maps.

Valet Parking

Beth Israel Deaconess offers valet parking from the Shapiro entrance at 90 Binney Street on the East Campus and from the West Clinical Center entrance at 1 Deaconess Road on the West Campus. Valet parking is labeled on our campus map and printable campus maps.


Shuttle Services

Wheelchair-accessible shuttles operate between the East Campus (Feldberg and Shapiro entrances) and West Campus (West Clinical Center, Lowry Building, Farr Building) as well as to our Ambulatory sites at Bowdoin Street and Chelsea.

Our free shuttle service runs in a continuous 20-minute loop between the east and west campuses, Monday - Friday from 7 a.m. to 6 p.m. The inter-campus shuttle stops are labeled on our campus map and printable campus maps.

  1. Clinical Center entrance on the West Campus at 1 Deaconess Road
  2. Farr Building entrance on the West Campus at 185 Pilgrim Road
  3. Feldberg Building entrance on the East Campus at 330 Brookline Avenue
  4. Lowry Building entrance on the West Campus at 110 Francis Street
  5. Shapiro Clinical Center entrance on the East Campus at 90 Binney Street

Public Transportation

The MBTA bus and train stops are labeled on our campus map and printable campus map.

Learn about the accessibility services offered by the MBTA »

THE RIDE by MBTA

Additionally, MBTA's THE RIDE offers door-to-door transportation to eligible passengers who cannot use general public transportation. To become eligible for THE RIDE, you must complete an application. Learn more at mbta.com/theride, or call 800-533-6282(V) or 617-222-5415(TTY).


Visitors Coming to BIDMC by MBTA
East Campus Entrances

6 a.m. - 8 p.m.
  • Shapiro Building at 364 Brookline Avenue
  • Feldberg Building at 330 Brookline Avenue, Main driveway
After 8 p.m.
  • Feldberg Building at 330 Brookline Avenue, Main driveway (open 24 hours a day)

West Campus Entrances

6 a.m. - 8 p.m.
  • West Clinical Center at One Deaconess Road
  • Lowry Building at 110 Francis Street
  • Farr Building at 185 Pilgrim Road
After 8 p.m.
  • West Clinical entrance at One Deaconess Road (open 24 hours a day)

Internal tunnels and walkways allow passage between the respective buildings on each campus. 


Entrances

All main entrances at Beth Israel Deaconess Medical Center are accessible and are labeled on our campus map and printable campus maps.

East Campus

There are three main entrances to the East Campus:

  • Feldberg Building at 330 Brookline Avenue, Boston, MA
  • Shapiro Building at 364 Brookline Avenue, Boston, MA
  • Shapiro Building at 90 Binney Street, Boston, MA

West Campus

There are three main entrances on the West Campus:

  • West Clinical Center at 1 Deaconess Road, Boston, MA
  • Lowry Medical Office Building at 110 Francis Street, Boston, MA
  • Farr Building at 185 Pilgrim Road, Boston, MA

Once inside, all patient care areas can be reached without having to exit the building.


Accessibility at Satellite Locations

Beth Israel Deaconess Medical Center provides accessibility at our satellite Community Health Care locations:

 

 

 

 

Contact Information

Beth Israel Deaconess Medical Center
330 Brookline Avenue, Boston, MA 02215
Main Switchboard: 617-667-7000
Find a Doctor: 800-667-5356
Directions by Phone: 617-667-3000
TDD (for hearing impaired): 800-439-0183

Contact Information

Telecommunications Devices for the Deaf
Relay Operator: 9-711 or 1-800-439-0183
Request a TTY Phone: 4-8181
Sorenson VRS: 1-866-327-8877
ASL Interpreters: 617-274-8450