Faculty and Staff

Jacqueline Almeida 

Educational Specialist

Chris Coughlin

Associate Director 

Chris Coughlin came to the Institute in 2001, after working with Harvard Medical School's undergraduate medical education program for many years as Program Officer for the Peabody Society. Prior to working at Harvard, Chris worked in the Department of Medicine at Mount Auburn Hospital.  She received the Ed.M. degree, concentrating in Administration, Planning, and Social Policy, from the Harvard Graduate School of Education; and the M.S. degree in Library and Information Science from Simmons College.

Dave Fobert

Web Technical Liaison

Dave Fobert is the Web Technical Liaison for the Office of Educational Technology at the Carl J. Shapiro Institute for Education and Research at Harvard Medical School and Beth Israel Deaconess Medical Center. He is responsible for the primary development of web-based educational resources at the Shapiro Institute; technical support, training, and development of curriculum management systems; and professional development in instructional technology as they relate to medical education at the BIDMC.

Additionally Dave creates and maintains the web sites for the Center for Education, develops print and interactive media, and attends to the audio / visual needs of the Institute. Dave graduated from the University of Maine in 2002 with a Bachelor Degree in Interdisciplinary Studies, concentrating in Graphic Design and Multimedia. Prior to coming to the Shapiro Institute he was the marketing director and multimedia designer of an Internet start-up company. He has also worked as a support specialist and information technologies consultant for several companies.

Charles Hatem, M.D.

Harold Amos Academy Professor of Medicine

Dr. Charles Hatem is the Harold Amos Professor of Medicine at Harvard Medical School, Co-Director of the Rabkin, Mount Auburn and HMS Academy Fellowships in Medical Education, Director of the HMS Academy Center for Teaching and Learning, and Director of Medical Education at Mount Auburn Hospital. Dr. Hatem received his M.D. from Harvard Medical School and completed his internship and residency on the Harvard Medical Service (II & IV) at Boston City Hospital. Dr. Hatem has pioneered in the application of educational theory to medical training of both hospital staff and practicing physicians. In 1969, he authored one of the first programmed texts in clinical education, and in 1975, he developed a primary care residency training program based on explicit behavioral objectives. He has developed many successful CME and staff courses in ambulatory and primary care medicine, and is actively engaged in clinical teaching at all levels. The recipient of many awards for excellence in teaching, including the HMS award for Excellence in Clinical Teaching, the Senior Residents' Teaching Award, and the Leo A. Blacklow award, Dr. Hatem has also served as a consultant to medical schools in the development of their medical education programs, including work in Argentina, India, and Saudi Arabia. He was selected by the Harvard Medical School Class of 1998 to receive the first NBI Healthcare Foundation Humanism in Medicine Award.

Grace Huang, M.D.

Assistant Professor of Medicine
Director of Assessment

Dr. Grace Huang is the Director of Assessments and is the Lunder Clinical Educator in Multimedia Programs at the Shapiro Institute. She is an Assistant Professor of Medicine at Harvard Medical School and a hospitalist in the Department of Medicine at BIDMC.

She received a BA in English and a BS in Biological Sciences with Honors from Stanford University and an MD degree from Washington University. She completed her residency in internal medicine at BIDMC. During her Rabkin fellowship in medical education at the Shapiro Institute, she created interactive animations for handheld computers to instruct medical students in common bedside procedures. She also completed an Academy Fellowship in Medical Education at HMS. At the Institute, she has spent a number of years designing web-based modules on clinical skills, including computer-based case simulations (“virtual patients”), physical diagnosis tutorials, interactive pathophysiology diagrams, and procedure-based instruction. Over the course of academic year 2007-2008, she will transition her interests and efforts into learner assessment, focusing on instrument design.

She serves as a consultant to the Association of American Medical Colleges in their initiative to promote scholarship and sharing of educational materials through MedEdPORTAL. She is on the editorial board for Simulation in Healthcare, the journal of the Society of Simulation in Healthcare. Her clinical research interest is in procedural training and comfort among internal medicine residents.

Carol Hughes

Carol Hughes is the Operations Coordinator for the Center for Education and Executive Assistant to Dr. Richard Schwartzstein. She began working at Beth Israel Hospital in 1990.

Anna Johansson, Ph.D.

Instructor in Medicine
Assistant Director, Educational Research

Dr. Anna Johansson is an Instructor in Medicine at Harvard Medical School and the Director of Social/Behavioral Research in the Division of Translational Research. Dr. Johansson's doctorate is in Sociology with emphasis in social psychology, complex organizations and social research methods. Her research interests focus in the area of group decision-making by examining how the diverse characteristics of individual group members impacts the group's interaction patterns, work routines, decision outcomes, and work product, questions that are particularly relevant to healthcare delivery teams in an academic medical center. Her work has specifically examined the status of experts in work groups and how cultural, organizational and group level support for the leadership role of experts impact group decision-making. She will spend part of her time working as the Assistant Director of Educational Research in the Office of Educational Research where her work will focus on the development of a research agenda designed to test educational interventions employing simulation and skills training and will explore the process of translating of group or “team” oriented simulation-based training into improved clinical outcomes. Formerly the Director of IRB Operations at BIDMC, Anna continues to serve the IRB as Vice Chair and will be a resource to the Center for Education faculty with regard to IRB related questions.

Lori Newman M.Ed

Acting Director, Faculty Programs in Medical Education
Shapiro Institute for Education and Research
Associate in Medicine, Harvard Medical School

Ms. Lori Newman serves as the acting director of faculty programs for the Shapiro Institute for Education and Research. She received her B.A. magna cum laude in English and education from the University of Vermont and then pursued a master of arts degree in education from Tufts University. After teaching at the secondary and post-secondary levels in the United States and abroad, Lori began work at the Beth Israel Deaconess Medical Center in 1989. Here she has served as a professional medical educator for both the Shapiro Institute and the Division of General Medicine and Primary Care. Her interest and expertise in the application of adult learning principles to clinical teaching has allowed her successfully to develop educational programs, curricula, and instructional material for Harvard Medical School students, residents, fellows and faculty. In her current role, Lori co-directs the Rabkin Fellowship in Medical Education and the BIDMC's Resource Faculty in Teaching Program. In addition, having experience in curriculum development, assessment of teaching, and medical education research, Lori has been instrumental in designing and writing about many innovative educational experiences for HMS faculty. In 1997, Lori was presented an award by Dean Federman for "Outstanding Contribution to Medical Student Education." In 2004, Lori received the Jim Wiczai Award for Leadership, Excellence, and Innovation in Medical Education -- an award established to honor a staff member from an affiliated hospital who fosters innovation and excellence in medical education and promotes collaboration between Harvard Medical School and the Harvard-affiliated hospitals.

Courtney O'Neill

 Administrative Assistant

Mitchell Rabkin, M.D.

Professor of Medicine
Distinguished Institute Scholar in Residence

Dr. Mitchell Rabkin is Distinguished Institute Scholar at the Shapiro Institute, and Professor of Medicine at Harvard Medical School. A graduate of Harvard College (1951) and Harvard Medical School (1955), he trained in internal medicine at the Massachusetts General Hospital and began a career in academic medicine at that institution after serving as Chief Resident in Medicine in 1962. In 1966, Dr. Rabkin became President of Beth Israel Hospital, and following its merger with Deaconess Hospital in 1996 to form Beth Israel Deaconess Medical Center, then served for two years as Chief Executive Officer of its parent company, CareGroup. CareGroup comprises the merged Beth Israel Deaconess Medical Center, its Needham associate hospital, Mount Auburn Hospital, and New England Baptist Hospital. Dr. Rabkin was Chairman of the Association of American Medical Colleges (1996-7), and has been a member of the Advisory Council of the Institute of Medicine of the National Academy of Sciences. He served two three-year terms on the Board of Directors of the Duke University Health System and also served as Vice-Chair of the New York University School of Medicine Foundation Board of Trustees. A Fellow of the American Academy of Arts and Sciences, Dr. Rabkin is presently working at the Institute on issues in undergraduate and graduate medical education, the emerging opportunities for physician-patient interaction via electronic media, training in medical procedures and assessment of capability through simulation and other methodoligies, and education in management and leadership.

David H. Roberts, M.D.

Assistant Director
Director, Undergraduate Medical Education

Dr. David H. Roberts is an Assistant Professor of Medicine at Harvard Medical School (HMS), and he is the Clinical Director of the Division of Pulmonary, Critical Care and Sleep Medicine at the Beth Israel Deaconess Medical Center (BIDMC).

Dr. Roberts' current professional activities at the BIDMC and HMS include ambulatory patient care, teaching and administration. His clinical practice as a pulmonologist is focused on patients with dyspnea and pulmonary hypertension, as well as other general pulmonary disorders such as COPD and asthma.

Other clinical and teaching responsibilities include attending on the BIDMC inpatient pulmonary consult service and precepting fellows in their ambulatory pulmonary medicine continuity clinic. In addition to developing a case-based ambulatory pulmonary medicine curriculum for the fellows' continuity clinic, Dr. Roberts also teaches medical students and residents. He is course planner, lecturer and tutor for the HMS 2nd year course in Respiratory Pathophysiology.

In addition to his administrative role as Division Clinical Director, Dr. Roberts is also Medical Director of the Pulmonary Function Laboratory, and he is the Assistant Director of the Shapiro Institute for Education and Research. In 2005, Dr. Roberts received the "Teacher of the Year" award in the Combined Harvard Program in Pulmonary Medicine, and in 2006 he received the HMS Faculty Prize for Excellence in Teaching.

Richard M. Schwartzstein, MD

Professor of Medicine
Executive Director

Dr. Richard Schwartzstein is associate chief of the Division of Pulmonary, Critical Care and Sleep Medicine at Beth Israel Deaconess Medical Center (BIDMC) where he directs one of only two national centers for the study and treatment of dyspnea. The Asthma and Dyspnea Center at BIDMC, a multi-disciplinary program that includes cardiopulmonary exercise testing and pulmonary rehabilitation facilities, specializes in the evaluation of patients with dyspnea of unclear etiology or breathlessness seemingly out of proportion to the patient's known pulmonary problems.

Dr. Schwartzstein's research has linked basic physiology on the control of breathing and respiratory sensations with clinical dyspnea. He has an active collaboration with laboratories under the direction of Dr. Robert Banzett. Dr. Schwartzstein's work has resulted in a greater understanding of the distinct qualitative aspects of dyspnea, the links between the verbal phrases used by patients to describe their breathing discomfort and the underlying pathophysiologic disorders causing dyspnea, and the origins of chest tightness in asthma.

Dr. Schwartzstein has a strong interest in medical education and is the recipient of numerous teaching awards. He holds leadership positions in education at BIDMC and Harvard Medical School (HMS). He is Vice President for Education at BIDMC and Faculty Associate Dean for Medical Education at HMS. He serves as Executive Director of the Shapiro Institute for Education and Research and is course director of Integrated Human Physiology at HMS. Among his educational interests are the teaching of basic science at the bedside and the teaching and assessment of critical thinking.  Dr. Schwartzstein was recently promoted to Professor of Medicine at HMS.

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