Contact Us
Beth Israel Deaconess Medical Center
Main Campus Information
Beth Israel Deaconess Medical Center
330 Brookline Avenue
Boston, MA 02215
Main Switchboard: 617-667-7000
Directions by Phone: 617-667-3000
Find a Doctor: 800-667-5356
TDD Phone: 800-439-0183 (for the hearing impaired)
Public Transportation Access: yes
Disabled Access: yes
Additional Contacts
Note: Internet email is not secure and should never be used to communicate confidential information. Please be cautious in sending us messages about your health or providers that you might not want other people to see. Our health care providers will not diagnose or provide medical advice using unsecured email.
Billing
Email your questions about a billing statement or payment. If you need to speak with someone directly, please call 866-306-7643.
Campus Buildings and Directions
Get driving directions or locate a building on Beth Israel Deaconess Medical Center's main campus by using our campus map.
Centers and Departments
Find a clinical department or service at Beth Israel Deaconess Medical Center, as well as additional BIDMC facilities and Community Health Centers.
Find a Doctor
Find a BIDMC doctor for you and your family. Use Assistance in selecting the physician that best meets your needs, requests for profile information on our doctors, and assistance with appointment scheduling.
Make a Gift
Make a gift to support patient care, medical research and education at Beth Israel Deaconess Medical Center.
Marketing Communications
Email Marketing Communications at Beth Israel Deaconess Medical Center about marketing activities or requests and questions about content on this website or requests regarding external links to/from this website.
Media Relations
Email Media Relations at Beth Israel Deaconess Medical Center if you are a member of the media and have a request for information. If this is urgent or you are on deadline, please click here.
Patient Relations Office
Email the Patient Relations Office to assist you in resolving concerns or complaints about patient care or services, to file a formal complaint or to commend a staff member.
PatientSite
PatientSite is a personalized messaging system that allows a patient to communicate with his/her provider through this secure, user-friendly website.
Remember that regular email is not secure, so please do not send a message intended for your provider or any other confidential information to this address.
Research
Email the Research and Academic Affairs Office to assist you in resolving questions, concerns or complaints about research related patient care, laboratory issues, or services, to file a formal complaint, or to commend a Researcher or member of their staff member.
Visitor Information
Find important information to help coordinate your visit to Beth Israel Deaconess Medical Center, including visiting hours, getting to BIDMC, parking and hospital shuttle information.
Website Issues
Email the webmaster at Beth Israel Deaconess Medical Center about technical issues or questions and comments about this website.
Send Mail to a Patient or Employee
Send mail to a patient or employee at Beth Israel Deaconess Medical Center using one of the following addresses. Please do not mail urgent or confidential information.
To Write to a Patient
Patient's full name
Beth Israel Deaconess Medical Center
Building name and room number
330 Brookline Avenue
Boston, MA 02215
To Write to an Employee
Employee name
Beth Israel Deaconess Medical Center
Mail code or building name
Floor number and room number
330 Brookline Avenue
Boston, MA 02215