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How to Make an Appointment

Call 617-632-9700, between 8 a.m. and 5 p.m., Monday through Friday, to make an appointment to meet with our transplant team. You will talk to a transplant nurse coordinator who will do a brief medical history before making your first appointment.

A Few Questions

Over the telephone, the nurse will ask you about your health and personal history. Here are some of the questions you can expect:

  • How old are you?
  • What kind of diseases and surgeries have you had?
  • What kind of medications do you take?
  • Have you ever been pregnant?
  • Have you ever smoked?
  • Do you have a history of mental health or substance abuse issues?
  • What type of insurance do you have?
  • In addition to pancreas, are you also calling about a kidney transplant, and if so, do you have a family member or friend willing to consider a living kidney donation? Can this person come to your first appointment at the Transplant Center?

Easy and Prompt Access

At the end of the phone call, the scheduling staff will give you a time and date for your appointment. We will schedule your appointment at your convenience. Once we have set a date, you will receive a letter in the mail outlining what to expect during your first appointment at the Transplant Center.

Before your first appointment at the Transplant Center you will need to gather all supporting information, such as your medical records, the medical tests you have had and their results, a list of your current medications, and your insurance card. You should call your insurance company to determine if your policy will cover all aspects of transplant care including evaluation, surgery, and follow-up care at BIDMC. Our financial coordinator can provide assistance if you have questions about the coverage information you receive. Our coordinator can also work with your insurance company if the company has questions or requires additional information to determine your benefits. Please be sure to bring your insurance card with you on your first visit.

Transplant Clinic at Joslin

As part of BIDMC's close collaboration with Joslin Diabetes Center, the Transplant Center consults with patients at Joslin who are considering pancreas transplantation. The Transplant Clinic at Joslin is held on the first Monday of every other month, from 1 to 4 p.m. To make an appointment, please call the Joslin Diabetes Center at 617-732-2400.

Bring a Loved One and a Notebook

Whether your first appointment is at the Transplant Center, or at the Transplant Clinic at the Joslin Diabetes Center, we encourage you to invite a family member or trusted friend to your first appointment. Having a loved one at every appointment will help you as you gather information about your health and treatment. If you are considering a simultaneous pancreas/kidney transplant, and you have identified a possible living kidney donor, or donors, they should also accompany you to your first appointment. It is also helpful if you can bring a list of your medications or all of your pill bottles with you. Finally, remember to bring a list of any questions you have for the transplant team, and a notebook so you can jot down information.

Contact Information

Transplant Institute
Beth Israel Deaconess Medical Center
Lowry Medical Office Building, 7th Floor
110 Francis Street
Boston, MA 02215