Information for Family and Friends
Patient & Visitor Information provides information about what to expect at a teaching hospital, patient bill of rights, and our commitment to safe care among other topics.
Our web site has directions to the medical center, a campus map, parking and cafeteria/restaurant information, and a list of patient and family lodging options. The social work department also publishes a bulletin that lists hotels in the area, along with medical discount rates and distance to BIDMC, and whether there are shuttles, parking, public transportation, kitchenettes or on-site restaurants. Ask your social worker or nurse for the handout. Please ask about the medical discount rate when you call to make lodging reservations.
Our behavioral health team provides support for you and your family before, during and after your operation. Our psychologist and social workers will help you and your family understand the physical, emotional and financial impact of your illness.
Interpreter services provides translations in more than 30 languages, including American Sign Language.
There are a number of other tertiary specialists and healthcare team members you may meet while you are here at the medical center. You will benefit from many of the state-of-the-art services available at BIDMC, a world-class academic medical center.