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How to Make an Appointment

The road to better health begins with a simple phone call. Call 617-632-9700, between 8 a.m. and 5 p.m., Monday through Friday, to make an appointment to meet with our transplant team. You will talk to a transplant nurse coordinator who will do a brief medical history before making your first appointment.

A Few Questions

Over the telephone, the nurse will ask you about your health and personal history. Here are some of the questions you can expect:

  • How old are you?
  • What kind of diseases and surgeries have you had?
  • What kind of medications do you take?
  • Have you ever been pregnant?
  • Have you ever smoked?
  • Do you have a history of mental health or substance abuse issues?
  • What type of insurance do you have?
  • And, If you are calling about a kidney transplant, do you have a family or friend willing to consider a living kidney donation, and if so, could this person come to your first appointment at the Transplant Institute?

Easy and Prompt Access

At the end of the phone call, the scheduling staff will give you a time and date for your appointment. We will schedule your appointment at your convenience, based on your clinical condition.

Before your first appointment at the Transplant Institute you will need to gather all supporting information, such as your medical records, the medical tests you have had and their results, a list of your current medications, and your insurance card. Check with your insurance company to see if your policy includes transplant care and treatment at BIDMC. Our financial coordinator can provide assistance if you have questions about coverage information you receive.  Our coordinator can also work with your insurance company if the company has questions or requires additional information to determine your benefits. 

Bring a Loved One and a Notebook

We encourage you to invite a family member or trusted friend to your first appointment. In fact, we welcome a loved one at every appointment to help you as you gather information about your health and treatment. If you have identified a possible living donor, or donors, they should also accompany you to your first appointment. Remember to bring a list of any questions you have for the transplant team, and a notebook so you can jot down information.

Contact Information

Transplant Institute
Beth Israel Deaconess Medical Center
Lowry Medical Office Building, 7th Floor
110 Francis Street
Boston, MA 02215
617-632-9700