beth israel deaconess medical center a harvard medical school teaching hospital

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Beth Israel Deaconess HealthCare - Primary Care is our Primary Focus
Beth Israel Deaconess HealthCare - Primary Care is our Primary Focus
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BIDHC-Brookline-Washington Square

gradient line About Our Brookline-Washington Square Group Primary Care Practice gradient line

BIDHC-Washington Square Group, located in Brookline, is a five-physician internal medicine general practice for patients 16 years and older. If you're looking to find a doctor with experience, our Brookline primary care physicians (PCPs) have worked in the community for more than 20 years. Our Brookline primary care practice is highly flexible with scheduling, creating availability in the early morning and late afternoon, as well as occasional Saturday appointments.

gradient lineMeet Our Brookline-Washington Square Group Primary Care Physicians (PCPs) gradient line

* Indicates accepting new patients.

Suzanne Gleysteen, MD - Medical Director

Glenn Kehlmann, MD*

Johanna Klein, MD*

Michael Rees, MD*

Fern Starr, MD*

gradient lineSpecial Services Offered at Our Brookline-Washington Square Group Primary Care Location gradient line

Patients of the Beth Israel Deaconess HealthCare-Washington Square Group practice can manage their health care any time of day or night using PatientSite on a home computer, tablet or smart phone (no additional app required). PatientSite offers patients a secure, confidential website to view medical records and email physicians.

Find what you need:

  • Test results such as laboratory tests, X-rays, and EKGs* *At the discretion of the physician
  • Past visits and upcoming appointments
  • Current medications and allergies
  • Immunizations and dates
  • Patient education links
  • Visit summaries

Take the next steps:

  • Email your clinicians or their offfices
  • Request a prescription or referral
  • Make choices about appointment reminders

gradient lineHours and Lab Information gradient line

8:00 am - 5:30 pm
8:00 am - 5:30 pm
8:00 am - 5:30 pm
8:00 am - 5:30 pm
8:00 am - 5:00 pm

Calls are accepted during the lunch hour.

The practice offers lab services for any BIDHC patient on a walk-in basis, Monday - Thursday 8:00 a.m. - 6:00 p.m. and Friday 8:00 a.m. - 5:00 p.m. 

gradient line Helpful Tips for New Patients of BIDHC - Brookline-Washington Square Group gradient line

Patients should have insurance information on hand when scheduling appointments at our medical center and adequate time should be set aside during the initial call to have the office staff verify information in the patient registration system. 

gradient line Referrals gradient line

If you feel you need to see a specialist and have not discussed the referral with your primary care provider (PCP), please first call your PCP, as they may need to see you prior to referring you to the specialist. Please note the following responsibilities are managed in the practice: 

  • Assistance scheduling appointments
  • Radiology prior authorizations
  • Behavioral health referrals
  • Prescription requests and refills

Please call 617-754-0550 to have your insurance referrals processed for specialty care. Existing patients may use PatientSite to request specialist referrals or have prescription refills sent.

Referral requests for specialty care must be submitted a minimum of seven (7) days prior to your appointment to allow for processing, unless the visit is scheduled within seven days of the appointment.

For continuity of care, and the best coordination of care amongst your providers, your primary care provider will refer you to a Beth Israel Deaconess Medical Center specialist. There are important benefits when you see specialists within the Beth Israel Deaconess system: 

  • Your physicians will have secure access to a shared medical records system.
  • Beth Israel Deaconess Hospitals offer award-winning quality of care and patient safety.
  • It enhances opportunities for us to collaborate and coordinate your care among specialists.
  • Many patients tell us they receive better care when they see a Beth Israel Deaconess specialist because the communication between the PCP and the specialist is faster and smoother.
  • Medical research suggests that patients having care coordinated within an integrated system of care may have better outcomes.
  • Many Beth Israel Deaconess specialists are instructors at Harvard Medical School.

gradient line Location and Directions to Our Brookline-Washington Square Group Primary Care Practice gradient line

637 Washington Street, Suite 100
Brookline, MA 02446

The BIDHC - Brookline-Washington Square Group primary care practice is located near the intersection of Beacon and Washington Streets in Washington Square, on the Green Line ("C" Train). There is ample free parking.

Contact Information

BIDHC-Washington Square Group
637 Washington Street, Suite 100
Brookline, MA 02446
P: 617-754-1700
F: 617-754-1740

Office Hours

Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm

Calls are accepted during the lunch hour.


Lab Hours

Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm

Pay Your Bill

Pay your Beth Israel Deaconess HealthCare bill online (for BIDHC primary care physician practices only).
Pay Bill Online for Beth Israel Deaconess HealthCare primary care