Protecting Your Information
At Beth Israel Deaconess Medical Center, we care about each patient and family member’s experience with our clinical care and service. This includes protecting your privacy.
Protecting your privacy is required by state and local government, regulatory agencies and BIDMC’s own policies — and we believe it is the right thing to do.
When we talk about privacy, we are referring to protected health information (PHI — information about a patient’s injuries, diagnosis, medical history or treatment) and personal information (PI — a patient’s name, address, social security number, etc.). You can read our current Notice of Privacy Practices in detail. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
How You Can Help
There are some things you, as a patient, and your family members can do to help:
- Confirm Your Identity: When you are at BIDMC, hospital staff may ask you to verify your name, your date of birth or other information. While sometimes this may seem repetitive, it is an important step in protecting your privacy and ensuring you receive the right care and information.
- Throw Away Your Information Carefully: Do not discard paper from the hospital with your private information in regular trash. You can discard paper in one of BIDMC’s gray secure bins or shred it at home.
- Find a Secure Alternative to paper: BIDMC’s PatientSite website for patients eliminates the need for most paper and provides a secure way to view your information and communicate with your physician’s office. Remember, using a common email such as Gmail or yahoo may not be secure for your private information. Visit patientsite.org for more information.