Everyone who has ever set foot in a hospital is aware that they are rarely patient/consumer-friendly. Whether it it is the lack of privacy or the long and confusing walks between different offices or the poor signage or the crummy food options, it is pretty clear that the buildings could be improved. My nephew has a proposal that will never happen, but that would surely be a good addition: bars with bar food in the lobby.
Moving beyond the obvious issues, there are real concerns about our health in hospitals. This article from The New York Times is an eye-opener:
Bad Hospital Design Is Making Us Sicker