Mary M. Williams, RN, MS
What are your vitals?
Mary M. Williams, RN, MS
Director, IRB Operations
What do you think ultimately made you choose BIDMC?
I've worked at BIDMC since my graduation from nursing school in 1967. The factors that brought me here, and more importantly, kept me here, are the caring and compassion exhibited at all levels of the organization. Employees are treated with respect. Concerns are listened to. Managers are responsive. Those most involved with an issue are always involved in decision-making. We are definitely not a "top down" organization. You feel that you have a say in the outcome and that your opinions are valued.
Of the reasons you chose your profession, which are accentuated by working at BIDMC?
Patients come first at BIDMC. As a nurse, I feel that I am supported in providing the best care possible. Nurses are respected and included as vital members of the team. I know that I've made a difference. The same is true in my role as a manager. I am supported in providing the best environment for my staff and I feel that I make a difference in their professional lives.
What do you find most rewarding about your work that is unique to BIDMC?
There is a personal touch at BIDMC that is not often found in large organizations. We talk about the BIDMC family and it is a reality! My colleagues are amazing to work with. I am constantly impressed with their dedication and commitment to excellence.
Generally speaking, can you describe your ideal workday?
Making a difference in patient care, helping my staff grow professionally and feeling that I am part of an organization that supports collaboration as well as individual achievement is essential to feeling good at the end of the day. As I said previously, we are not a "top down" organization in terms of decision-making, but the leadership at BIDMC sets a great example for all employees. For example, our President, Paul Levy, encourages staff communication and responds personally to staff email. "Town meetings" are held periodically for all staff to voice concerns.
