Visit Your Doctor Online

Virtual visits allow you to meet easily with your doctor through video and receive care from your home via smart phone, tablet or computer.


BIDMC wants you to be able to receive quality healthcare in a safe and convenient manner. A virtual visit allows you to have an appointment with your doctor or nurse practitioner through a video-enabled device. You are able to see your provider, and they can see you, from the comfort of your own home. This service is easy to use, private, secure and HIPAA-compliant.

What To Expect at a Virtual Visit

If you currently have an appointment scheduled with a BIDMC doctor, our scheduling teams will call you prior to your appointment to discuss your options. If you and your doctor have concerns about COVID-19 exposure or it is more convenient for you, you may choose to see your doctor with a virtual visit if your doctor participates in this service.

If you and your doctor choose to have a virtual visit, you will receive an email or text link with an appointment confirmation and a link to start your appointment. Simply click the link a few minutes prior to your appointment time to get started.